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Insurance Options

Protection Options (Excess Waiver)

Hire your car with complete peace of mind!

We aim to cater to all clients and their unique needs, which is why we offer a range of options for our customers.

Excess waiver cover, particularly in car rentals, often sparks debate, with many people perceiving it as a way for car rental companies to tack on extra charges. However, this is not the case when customers are presented with the option and all the necessary information right from the start—before they even make a booking.

So, allow us to provide you with a detailed explanation of all our options, ensuring that you can rest assured, knowing precisely what you are paying for and what liabilities you may have.

On our website, we present the two most popular options: Standard Rate and Zero Excess Rate. With our Relax Zero cover, we reduce your excess to zero. This essentially means that there is no need to leave a deposit, and you won’t be required to pay for any damages to the rental vehicle, except for the standard administrative fee.

However, it’s important to note that, even with limited liability for vehicle damages, you are still responsible for the following:

  • Traffic Violations
  • Parking Fines
  • Wrong Fuel
  • Key Replacement

In addition to our Relax Zero Cover, we also offer two additional Damage waiver options at our Rental Branches (available for payment locally only): Relax 750 and Relax 450.

These options are available for those who wish to reduce the deposit from our standard rate (£1500) to either £750 or £150. The same terms and conditions apply to all coverage options.

What is NOT covered by any insurance:

  • Driving under the influence of alcohol or drugs.
  • Running a red light.
  • Ignoring a stop sign.
  • Driving on unpaved roads.
  • Interior Damage (fair wear & tear is considered).
  • Tyres and windscreens (can be added as an additional premium at our branch).
  • General negligent driving (e.g., burning out a clutch, water damage, under-carriage damage, driver error, etc.).

Question: Why is it more expensive at the rental desk?

Answer: When pre-booked, you can take advantage of our online saver option. This also results in less paperwork on our side, making it a much more cost-effective choice.

UK Protection Options (Rates in £/GBP)